You May Wish to Restart Outlook Manually and Try Again

Cannot open your Outlook 2013, Outlook 2022 or Outlook 2019? In this article you will detect really working solutions for "Cannot starting time Microsoft Outlook" problem that will help you accept your Outlook upwardly and running once again with no errors. The fixes piece of work in all versions of Outlook and on all systems.

A few manufactures ago we discussed what tin can exist done when Outlook is freezing and not responding. Today, permit'due south come across how you tin can fix and forestall an even worse scenario when your Outlook does not open at all.

  • Causes and symptoms of "Unable to start Microsoft Outlook" trouble
  • Universal solutions for "Cannot start Microsoft Outlook. Unable to open up Outlook window" - these solutions address the most common causes and work in most cases.
  • Solutions for specific Outlook beginning upwardly errors - these tips encompass less frequent scenarios and accost more specific errors.

"Unable to outset Microsoft Outlook" error - causes and symptoms

The main symptom of this trouble is very obvious and easily recognizable: you click Outlook's icon, an hourglass appears and is hanging for a while, and so you get the "Cannot get-go Microsoft Office Outlook" error.

According to Microsoft, the major cause of this event is a corrupted Navigation Pane settings file - profilename.xml, where "profilename" is the proper noun of your Outlook profile. A good indication that the file is corrupted is when its size is 0 KB. No one knows the exact reason why this happens, only all versions of Microsoft Outlook from 2003 to the newest Outlook 2022 may exist afflicted.

Other reasons may be when you run Outlook in the compatibility mode, or if y'all are using a contour created in an older Outlook version, or if the Outlook data file (.pst or .ost) was deleted or damaged equally the result of incorrect uninstallation or reinstallation of Outlook.

Anyhow, whatever the reason is, the outcome is the aforementioned - you cannot open the Outlook window considering of this error: "Cannot start Microsoft Outlook. Cannot open up the Outlook window. The set of folders cannot be opened."
Error: Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

There may be a few variations of this message depending on which Outlook version you utilize.

Outlook 2010: "Microsoft Outlook has encountered a problem and needs to close. Nosotros are sorry for the inconvenience."

Outlook 2007: "Cannot open your default electronic mail folders. The information shop could not be opened."

Outlook 2003: "Cannot start Microsoft Part Outlook. Unable to open the Outlook window. Invalid XML, the view cannot be loaded."

How to fix "Cannot start Microsoft Outlook" issue - universal solutions

Now that you know what causes problems on Outlook start upwards, let's run across how we tin go them fixed. Below you volition find the troubleshooting steps for 4 most common issues that prevent Outlook from starting correctly, listed in order of frequency and efficiency:

Recover the Navigation Pane configuration file

In most cases it is the corrupted Navigation Pane settings file that prevents Outlook from starting successfully, so the first thing you need to do is to mend it. Here's how you can practice this on different operating systems:

  1. If you utilise Vista, Windows 7 or Windows 8, click the Starting time button. On Windows XP, click Start > Run.
  2. Type the post-obit command in the search field:

    outlook.exe /resetnavpane

    Note: Exist sure to enter a space between outlook.exe and /resetnavpane.

  3. Printing Enter or click on the file in order to reset the Navigation Pane settings and so open Outlook.
    Use the outlook.exe /resetnavpane command to reset the Navigation Pane settings and restart Outlook.

If you lot prefer to work with the Run dialog on Windows 7 or Windows 8, then follow this way.

  1. On the Commencement menu, click All Programs > Accessories > Run.
  2. Blazon the outlook.exe /resetnavpane command and click OK.
    Type the outlook.exe /resetnavpane command and click OK.

    Note: An automatic fix for "Outlook unable to start" problem is bachelor of Microsoft's site for Windows 8, Windows 7, Windows Vista and Windows XP. Just click "Prepare this problem" link on this folio.

    Delete the Navigation pane settings file

If for some reason y'all were non able to recover the Navigation pane configuration file, nor did the automatic fix provided by Microsoft work, effort to delete the XML file that stores the navigation pane settings. To do this, proceed with the post-obit steps:

  1. Enter the below control in the Start > Search field on Windows 7 and Windows 8 (or Offset > Run on Windows XP) and press Enter:

    %appdata%\Microsoft\Outlook

  2. This will open the folder where Microsoft Outlook configuration files are stored. Find and delete the Outlook.xml file.
    Find and delete the Outlook.xml file.

    Warning! Exercise endeavour to recover the Navigation pane settings file first. Consider deleting as the concluding resort, if nothing else works.

Repair your Outlook data files (.pst and .ost) using the Inbox Repair tool

If you have reinstalled Outlook recently and something went wrong during uninstallation of the previous version, the default Outlook data file (.pst / .ost) might have been deleted or damaged, which is why Outlook won't open. In this case y'all are likely to become this mistake: "Cannot start Microsoft Office Outlook. The file Outlook.pst is non a personal folders file."

Let'due south try to repair your outlook.pst file using Scanpst.exe, aka Inbox Repair tool.

  1. Open Windows Explorer and navigate to C:\Program Files\Microsoft Office\{Part version}. If you lot take 64-bit Windows with 32-bit Role installed, go to C:\Program Files x86\Microsoft Office\{Part version}.
  2. Find Scanpst.exe in the list and double click on it.

    Alternatively, you can click Start and blazon scanpst.exe in the Search box.
    Find Scanpst.exe on your computer and double click on it.

  3. Click the Browse button to select your default Outlook.pst file.

    In Outlook 2010 - 2019, the PST file resides in the Documents\Outlook Files folder. If you upgraded to Outlook 2010 on a computer that already had data files created in previous versions, you will find the outlook.pst file in a hidden folder in these locations:

    • On Windows Vista, Windows 7 and Windows viii" - C:\Users\user\AppData\Local\Microsoft\Outlook
    • On Windows XP, you will detect it hither C:\ Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook

    Click the Start button to start scanning your PST file for errors.

You tin find more details about repairing the Outlook PST file on Microsoft's web-site: Repair Outlook Data Files (.pst and .ost).

Try to open Outlook and if it starts without errors, congratulations! You practice non need the residuum of this article : ) Or perhaps, it'due south worth to bookmark it for the future.

Plough off Compatibility mode in Outlook

When it comes to using compatibility mode in Outlook, allow me quote a wisdom that Outlook'southward guru Diane Poremsky shared on her blog: "If yous enabled compatibility mode, disable it. If y'all haven't, don't even consider information technology."

You tin can plough off compatibility mode in the following mode:

  1. Click the Start button (or Commencement > Run on Windows XP) and type outlook.exe in the search field.
    Click the Start button and type outlook.exe in the search field.

    Alternatively, y'all tin detect outlook.exe in the default installation folder: C:\Program Files\Microsoft Function\{Office version}. Where {Part version} is Office15 if you are using Office 2013, Office14 for Role 2010 and so on.

  2. Right-click on OUTLOOK.EXE, and and then click Properties.
    Right-click outlook.exe, and then click Properties.
  3. Switch to the Compatibility tab and be certain to articulate the "Run this program in compatibility way for" check box.
    Clear the Compatibility mode check box.
  4. Click OK and try to start Outlook.

If you all the same cannot open the Outlook window and the aforementioned "Cannot start Microsoft Role Outlook" error persists, try to restore the previous version of the PST file. Of course, in this instance some of your contempo emails and appointments will be lost, only information technology seems to be a meliorate alternative than no Outlook at all. So, right click on the Outlook.pst file and select Restore Previous Versions.
Right click on the Outlook.pst file and select Restore Previous Versions.

Create a new Outlook profile

If neither repairing nor restoring the Outlook.pst file worked, you can create a new mail profile in order to see if it solves the problem. If it does, then you can copy your current Outlook data file (.pst or .ost) from the broken mail profile to the newly created one.

  1. Create a new profile by going to Command Panel > Mail > Information Files > Add together...
    Use Control Panel to create a new Outlook profile.

    For total details, encounter Microsoft's step-by-step guidance on creating a new Outlook profile.

  2. Prepare the new profile as the default ane. On the "Account Setting" dialog > Data files tab, select the new profile and click the Set as Default button on the toolbar.

    After you practice this, a tick will appear to the left of the newly created profile, as y'all see in the screenshot below.
    Set the new profile as the default one.

  3. Endeavor to open Outlook and if it starts normally with the newly created profile, copy the data from your old .pst file every bit explained in the next step, and continue working with it.
  4. Import information from the old Outlook PST file. Hopefully, now you can finally open Outlook simply your PST file is new and therefore empty. Don't panic, this is not a problem at all compared to the one you've merely solved : ) Perform the post-obit steps to copy emails, agenda appointments and other items from your old .pst file.
    • Go to File > Open > Import.
    • Select "Import from another plan of file" and click Side by side.
    • Choose "Outlook DataFile (.pst)" and click Next.
    • Click the Scan button and select your old .pst file. If y'all've had merely i Outlook profile and never renamed the PST file, and then almost likely it will be Outlook.pst.
  5. Click Next and so Finish to consummate the migration process.

    Warning! If your old Outlook PST file was severely damaged and the repair process was not successful, you may get "Cannot starting time Microsoft Outlook. The set of folders cannot be opened" fault again. If this case, the only way is to create a new profile and use it without importing data from the old .pst file.

If your old .pst file contains very important data that you absolutely cannot live without, you can endeavour some third-part tools to repair your PST file, due east.thousand. described in this article: Five reliable Outlook PST file repair tools. I cannot recommend any item tool because luckily have never had to utilise whatsoever on my own machine.

Start Outlook in Prophylactic Manner without whatever extensions

Starting Outlook in Safe Mode actually ways that it volition be run without any add-ins that are currently installed on your machine. Information technology is the fastest way to decide if the problem on Outlook start upward is caused by some of the add together-ins.

To open Outlook in prophylactic mode, click on its icon holding the Ctrl key, or click paste outlook /rubber in the search box and press Enter. Outlook volition display a message request you to ostend that you really want to start information technology in safe fashion, click Yes.
Starting Outlook in safe mode

An alternative way is to utilize the outlook.exe /noextensions command, which basically means the same - commencement Outlook without any extensions.

If Outlook starts fine in safe manner, the problem is definitely with i of your add-ins. Try to disable the add-ins one at a time to detect which one is causing the problem. You can find the detailed information in : How to disable Outlook add-ins.

Fix Outlook hanging on Loading Profile

This trouble is nearly typical for Office 365/Function 2019/Office 2016/Part 2013 but it may occur in Outlook 2010 and lower versions too. The main symptom is Outlook hanging on the Loading Contour screen, and the chief cause is a disharmonize between the operating organisation and OEM video drivers.

To fix this issue, please practice the following two things:

  1. Set the display color depth to 16-flake.
    Right click on an empty space on your desktop and so click on Screen Resolution >Advanced settings. So switch to the Monitor tab and change Colors to 16-scrap.
    Set the display color depth to 16-bit.
  2. Disable Hardware Graphics Acceleration.

    In your Outlook, become to the File tab > Options > Advanced and select the Disable Hardware Graphics Dispatch checkbox under the Display section near the bottom of the dialog.
    Disable Hardware Graphics Acceleration

The solutions above address the most frequent reasons of Outlook starting problems and assist in 99% of cases. If against all expectations your Outlook still won't open, try the troubleshooting steps below. These tips cover other, less frequent scenarios, and more specific errors.

Solutions for specific Outlook startup errors

These solutions address less mutual errors that may occur in certain scenarios.

A fix for "Cannot start Outlook. MAPI32.DLL is corrupt" fault

Equally the error description explains, this fault happens if you lot take a corrupted or outdated MAPI32.DLL installed on your car. Ordinarily this happens when yous'd installed a newer version of Microsoft Office and then installed an older 1.

The entire text of the error bulletin is this: "Cannot start Microsoft Role Outlook. MAPI32.DLL is decadent or the wrong version. This could accept been caused by installing other messaging software. Please reinstall Outlook."

To fix the MAPI32.DLL error, perform the following steps:

  • Open C:\Programme Files\Mutual Files\System\Msmapi\1033
  • Delete MAPI32.DLL
  • Rename MSMAPI32.DLL to MAPI32.DLL

Start Outlook and the error should exist gone.

A set for Exchange Server errors

If you work in a corporate surround and your company uses an Outlook Substitution server, and so the "unable to open Outlook" trouble may be caused past something known every bit Cached Commutation Mode. When the Cached Commutation Mode is enabled, it saves and regularly updates a copy of your Substitution mailbox on your calculator. If you don't need this choice, then turn information technology off and you should no longer go the mistake. Here are the instructions for unlike Outlook versions: Turn Cached Substitution Mode on and off.

Another error that may occur in the Substitution server environment is related to a missing default gateway setup. I'm not actually sure what it really means, only fortunately for united states of america Microsoft has an explanation and automated fix for Outlook 2007 and 2010. Yous tin download it from this folio.

One more cause of errors when starting Outlook is disabling the Encrypt data between Outlook and Microsoft Exchange setting. If it is the case, you volition see the errors like these:

"Unable to open your default e-mail folders. The Microsoft Commutation Server computer is not available" or "Cannot start Microsoft Role Outlook".

And once again, Microsoft has provided the detailed data on how to cope with this problem, you can detect it on this page.

A ready for Outlook Connector errors

If you cannot start Outlook because of an error bulletin similar to this one: "Cannot start Microsoft Outlook. MAPI was unable to load the information service msncon.dll. Be certain the service is correctly installed and configured", know that information technology is the Microsoft Hotmail Connector add-in to blame.

In this case, uninstall the Outlook Connector manually as recommended on this forum, and and so install it anew. Hither are the download links:

  • Outlook Hotmail Connector 32-chip
  • Outlook Hotmail Connector 64-bit

How to speed up and ameliorate your Outlook experience

Though this section does not relate straight to Outlook start-up problems, it yet may be useful if y'all actively use Outlook in your daily work. Allow me, please, apace introduce you lot to 5 time-saving plug-ins that automate the following tasks in Outlook 2022 - 2003:

You can find more details nearly the tools and download their trials by clicking the links above. Simply give them a try, and these plug-ins will streamline your email advice and enhance your Outlook experience in so many ways!

Hopefully, at to the lowest degree ane of the solutions described in this article helped to resolve the problem on your machine and now your Outlook is upward and running again. If not, you can exit a comment here and we will endeavour to figure out the solution together. Cheers for reading!

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Source: https://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

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